Help Center



How long until my order is dispatched?

How much is shipping & how long does it take?

Do you ship to Europe?

Do I get tracking with my order?

How will Royal Mail strikes affect my order?

Personalised Prints

How many animals can my family print include?

Can I add a title to my animal family print?

Will I see my print before it's sent?

What if my print has an error?

Can I refund a personalised print?


I've received the wrong print. What should I do?

What if my order arrives damaged?

My order hasn't arrived - what should I do?


You don't have the animal/design I'm looking for - do you take requests?

Do you make larger prints than the options shown?